The time I need to prepare an order for shipping varies. For details, see individual items.
I'll do my best to meet these shipping estimates, but can't guarantee them. Actual delivery time will depend on the shipping method you choose.
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
But please contact me if you have any problems with your order.
I will only use your shipping and billing address, and contact information
There will be an area at checkout labeled "Add a note to ReLovedSigns (optional)" where you can include your personalization information.
For easy reference, you will find a list under each individual listing of the details needed. Just copy and paste the list along with your details in the notes area at checkout.
The production times vary according to each sign, and are based on my workload. You can find the current turnaround times in each specific listing, under the "Shipping" section. Please be sure to double check this time-frame before you place your order.
--> Orders ship out twice weekly, on Tuesdays and Thursdays.
Your receipt will provide your estimated ship date. However, this date can fluctuate as it is only an *ESTIMATE* and NOT GUARANTEED. An increase in demand can increase the turnaround time.
*** If you require your sign by a specific date please confirm the deadline with me first, for guaranteed arrival.
Please note: The production time does not include weekends, holidays, or shipping time.
Rush Orders are available for an additional 35% of the order fee, but spots are limited.
I schedule the painting of my signs in the order they come in. I do not think it is fair to bump an order to the front of the line, simply because someone has paid more. My rush order fee is for the extra hours and long nights it takes to paint your sign, in addition to my regularly scheduled work load.
Please contact me PRIOR to placing your order to see if I can accommodate your request, as I can only accept a specific number of rush orders per month.
Right here! All communication is done through this page so I can keep everything organized and respond to you in a timely manner. At busy times, my inbox can be flooded so please allow 1-3 days for a response. If you do not hear back from me in that time frame, please feel free to send me a follow up message!
I use a date duration calculator to determine the exact days, hours, and minutes between the wedding date and the anniversary date, including leap years.
If you'd like to supply your own calculations, you may- but I can't guarantee their accuracy, and cannot accept returns if your figures are not correct.